Privacy Policy

This Privacy Policy explains how Aditya Medicare Hospitals, Guntur collects, uses, stores, and protects information shared through this website, appointment forms, calls, WhatsApp links, email links, maps, and social media links.

1. Information We May Collect

We may collect personal information that you voluntarily share with us, including patient name, phone number, email address, preferred department, appointment request details, message or health concern, and communication preferences. If you contact us through WhatsApp, phone, email, map links, or social platforms, those third-party services may also process your information according to their own policies.

2. Sensitive Medical Information

Please avoid submitting detailed medical records, prescriptions, reports, financial details, or emergency information through general website forms. Online appointment enquiries are meant only for coordination. Medical diagnosis, treatment, prescriptions, and emergency care must be handled by qualified healthcare professionals through proper hospital consultation.

3. How We Use Information

  • To contact you and confirm appointment requests.
  • To connect you with the relevant department, doctor, or hospital staff.
  • To respond to enquiries, feedback, complaints, or service requests.
  • To improve website usability, security, patient communication, and service quality.
  • To send important service-related communication through phone, SMS, WhatsApp, or email where appropriate.

4. Sharing and Disclosure

We do not sell personal contact information. Information may be shared internally with authorised hospital staff or trusted service providers only for appointment coordination, patient communication, website operation, security, analytics, legal compliance, or service support.

5. Website Analytics and Tracking

Our website may use basic analytics, cookies, pixels, server logs, or similar technologies to understand traffic, improve page performance, measure campaigns, and protect the website. These tools may collect technical data such as browser type, device information, pages visited, approximate location, and referral source.

6. Data Security

We use reasonable administrative, technical, and organisational safeguards to protect information. However, no website, internet transmission, or digital storage method can be guaranteed as completely secure.

7. Data Retention

We retain enquiry and appointment-related information only for as long as needed for service, record keeping, legal, operational, or legitimate hospital purposes.

8. Your Choices

You may contact us to request correction, update, or deletion of information submitted through the website, subject to applicable legal, medical, operational, and record-retention requirements.

9. External Links

This website may link to Google Maps, WhatsApp, YouTube, Instagram, Facebook, LinkedIn, or other third-party platforms. We are not responsible for the privacy practices, content, or security of external websites.

10. Contact for Privacy Queries

For privacy-related questions, contact Aditya Medicare Hospitals at 0863-294-4444 or adityahospitalguntur@gmail.com.

Last updated: June 2026. This page is a website policy draft and should be reviewed by the hospital’s legal/compliance advisor before final publication.